Privacy Policy

Effective date: February 11, 2026

This Privacy Policy explains how Junk Cars TN (“we”, “us”) handles personal information when you use this website or contact us. If you have questions, email strong@junkcarstn.com.

1) What we collect

We collect only what is reasonably necessary to respond to your request and coordinate services.

• Contact information: name, email, and optionally phone
• Request details: ZIP code, vehicle description, and message content
• Basic technical data: IP address, user agent, and timestamps for security/logging (anti-spam, abuse prevention)

2) Why we collect it

• To respond to your message or quote request
• To coordinate pickup scheduling through partners (when applicable)
• To protect the site from spam and abuse
• To comply with legal obligations (when required)

3) Cookies and tracking

We use a cookie consent banner with category choices. By default, only necessary cookies are active. Optional analytics and marketing scripts load only after you opt in.

• Necessary cookies: required for core site functionality and saving your cookie choices
• Analytics (optional): may include Microsoft Clarity to understand usage and improve the site
• Marketing (optional): may include Microsoft Ads UET for ad measurement

If you opt in to Marketing, Microsoft Advertising (via the UET tag) may collect or receive personal data (for example, online identifiers) to provide advertising measurement and reporting. For details about how Microsoft handles this data, see the Microsoft Privacy Statement.

You can change your choices any time: Cookie settings.

4) How we store and protect data

Website form submissions may be:

• Sent to our business email to respond to you
• Logged on the server for basic record‑keeping and security

We take reasonable steps to protect stored information (access controls, limiting who can view submissions, and basic security headers). No method of transmission or storage is 100% secure, but we aim to reduce risk.

5) Data retention

We keep personal information only as long as needed to: (a) respond to your request, (b) maintain basic business records, or (c) meet legal requirements. We periodically delete older submissions that are no longer needed.

6) When we share information

We do not sell your personal information. We may share limited information:

• With pickup partners only to coordinate your request (e.g., pickup location notes)
• With service providers helping operate the site (hosting/email), as needed
• If required by law, regulation, or a valid legal process

7) Your privacy choices and rights

Depending on your location, you may have rights to access, correct, or delete personal information, or to opt out of certain processing.

• Cookie choices: use the cookie banner/settings to opt in or out of optional categories
• Access or deletion requests: email us with your request and enough detail to identify your message
• Do Not Sell/Share (CCPA): see this page

8) Children’s privacy

This site is not intended for children under 13, and we do not knowingly collect their information.

9) Updates

We may update this policy from time to time. The latest version will be posted on this page with the effective date.